Privacy policy

Last updated: 10 March 2026

At PKLBull (“we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website https://pklbull.com (the “Site”) or purchase our products (together, the “Services”).

By using our Services, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information to provide our Services, improve your experience, and comply with our legal obligations.

a) Information you provide directly:

  • Name, email, phone number, and address

  • Payment details (processed securely via our payment providers)

  • Account details, if you create an account

  • Messages or communications sent to our support team

b) Information we collect automatically:

  • IP address, browser type, device information, and time zone

  • Pages viewed, links clicked, and other site usage data

  • Cookies, pixels, and similar tracking technologies

c) Information from third parties:

  • Payment processors (for order fulfilment)

  • Analytics providers (e.g., Shopify)

  • Advertising partners (if you interact with our marketing campaigns)

2. How We Use Your Information

We use your information for purposes including:

  • Providing our Services: processing orders, shipping, returns, and managing your account.

  • Customer support: responding to inquiries or complaints.

  • Marketing and advertising: sending promotional emails and showing relevant ads. You can opt out at any time (see Section 6).

  • Site improvement and analytics: understanding how customers use our Services to improve functionality.

  • Security and fraud prevention: detecting and preventing fraudulent or illegal activity.

3. Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience and understand how you interact with the Site.

  • Essential cookies are necessary for the site to function.

  • Non-essential cookies are used for analytics and advertising.

You can manage or disable cookies via your browser settings, but this may affect the functionality of our site.

We also support the Global Privacy Control (GPC) signal, which you can use to opt out of certain uses of your personal information, including marketing and targeted advertising.

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service providers: Shopify, payment processors, delivery partners, and analytics providers.

  • Marketing partners: to show relevant advertisements with your consent.

  • Legal obligations: to comply with laws or protect our rights.

All third parties are required to protect your information in accordance with this Privacy Policy and applicable UK law.

5. International Transfers

Your information may be stored or processed outside the UK. When this happens, we ensure appropriate safeguards, such as UK Standard Contractual Clauses, are in place to protect your data.

6. Your Rights under UK GDPR

Depending on your location, you may have rights over your personal data, including:

  • Access: request a copy of the data we hold about you

  • Correction: ask us to correct inaccurate data

  • Deletion: request your data is deleted (subject to legal or contractual obligations)

  • Restrict processing: limit how we use your information

  • Withdraw consent: revoke consent where processing is based on it

  • Marketing opt-out: unsubscribe from promotional emails and advertising

To exercise your rights, contact us at:
Email: moo@pklbull.com

If you are unsatisfied with our response, you can contact the Information Commissioner’s Office (ICO): https://ico.org.uk

7. Children’s Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has submitted personal data, contact us and we will delete it.

8. Data Retention and Security

We store personal information only as long as necessary to provide Services, comply with legal obligations, or resolve disputes.

We implement appropriate technical and organisational measures to protect your information, but no system is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices or legal requirements. The “Last updated” date will indicate the most recent version. We encourage you to review this page periodically.