Terms of service

Last updated: 10 March 2026

Welcome to PKLBull! Please read these Terms of Service (“Terms”) carefully before using our website or purchasing from us. By accessing or using our site, you agree to be bound by these Terms. If you do not agree, you must not use our site or services.

1. Overview

This website is operated by PKLBull (“we”, “us”, “our”). Throughout these Terms, “Services” refers to any products, tools, or services we provide through this website.

Your use of our Services is conditional upon your acceptance of these Terms, our Privacy Policy, and other policies referenced here.

2. Eligibility

By using this site, you confirm that you are at least 13 years old or, if younger, have consent from a parent or guardian.

You agree not to use our products or services for any illegal or unauthorised purposes. You must not transmit viruses or any harmful code. Breach of these Terms may result in immediate termination of your access.

3. UK Consumer Rights

Your statutory rights as a consumer are protected under UK law, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

  • You have the right to cancel online orders within 14 days of receiving your items for any reason, as long as the items are unused, in original condition, with tags attached.

  • Faulty, damaged, or misdescribed items can be returned at any time within 30 days for a full refund.

  • Refunds for faulty goods will include the cost of return postage.

Please see our Returns & Refunds Policy for full details.

4. Online Store Terms

Some products may only be available online and in limited quantities. We reserve the right to:

  • Limit sales to any person, geographic area, or jurisdiction.

  • Cancel or refuse orders that appear to be placed by resellers or fraudulent accounts.

  • Correct errors in product descriptions, pricing, and availability.

All product images are for illustrative purposes; we cannot guarantee exact colour representation on your device.

5. Account and Billing Information

When you make a purchase, you agree to provide current, accurate, and complete information. This includes your name, billing address, shipping address, email, and payment information.

You are responsible for keeping your account details secure. If you suspect unauthorised use, please contact us immediately.

6. Third-Party Services

Our store is hosted on Shopify, which provides the platform to sell our products. We may also integrate third-party tools and services.

  • We are not responsible for third-party websites or services linked on our site.

  • Transactions with third parties are subject to their terms and policies.

7. Intellectual Property and Restrictions

You may not reproduce, sell, or exploit any content, product, or service from our website without express written permission.

You may not use the site to:

  • Violate laws or infringe rights of others.

  • Harass, abuse, or discriminate against anyone.

  • Submit harmful code, spam, or false information.

  • Circumvent site security features.

8. Accuracy of Information

We make reasonable efforts to provide accurate product and pricing information. However, we cannot guarantee that all content is complete, current, or error-free.

We may correct mistakes, change prices, or discontinue products without prior notice.

9. Personal Information

Your personal information is handled according to our Privacy Policy. Please review it to understand how we collect, use, and protect your data.

10. Limitation of Liability

To the maximum extent permitted by UK law:

  • PKLBull and its officers, employees, or service providers are not liable for any direct, indirect, or consequential loss arising from your use of the site or products, including errors or omissions in content.

  • Products are provided “as is,” without any express or implied warranties beyond statutory consumer rights.

11. Indemnification

You agree to defend, indemnify, and hold PKLBull harmless from any claims, losses, or damages arising from your breach of these Terms or violation of any law or rights of a third party.

12. Termination

We may suspend or terminate your access to our Services if we believe you have violated these Terms. Termination does not affect obligations or liabilities incurred before termination.

13. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page, and continued use of the site constitutes acceptance of updated Terms.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Us

If you have any questions about these Terms, please contact us via our Contact Page or at:
Email: moo@pklbull.com